Shipping and Returns

 Shipping

Each order is prepared with care and delicacy within 24–48 hours, excluding Saturdays and Sundays.
Once handed over to the courier, your jewelry will generally arrive within 2–4 business days.

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 Each creation is carefully packaged, ready to be worn or given as a gift.

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 Order your jewel
To purchase, simply write to us on Instagram.
We’ll guide you through every step of the way, from choosing your product to completing your order.

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 Payments
We accept payments via:
• PayPal
• Bank transfer

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 Shipping costs
Shipping costs €6.90.
Each shipment includes up to 2 carefully crafted gift boxes.
For larger orders, shipping may vary.

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 Times
Once shipped, you will receive all the information you need to track your order.

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Returns and assistance

 Each EP jewel is crafted and packaged with care.
If you need assistance, you can contact us within 48 hours of delivery by writing to us on Instagram.

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 Assistance
If your jewelry isn’t as expected, we’ll be happy to find the best solution together.

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 Conditions
To best process your request, the jewel must be intact and in its original packaging.

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 Contacts
For any need, write to us on Instagram 

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✨ Designed by Elisabetta Pinna

ep.jewels@email.com